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Terms of Service

Please read our terms and conditions carefully

Last updated: March 2, 2026

1. Definitions

  • Company: Refers to Vue Yachts, a luxury yacht charter service provider based in Dubai.
  • Client: Refers to the individual, group, or organization booking a yacht charter or rental service.
  • Charter Agreement: The contract between the Company and the Client outlining the terms of the yacht charter or rental.
  • Yacht: The vessel provided by Vue Yachts for charter or rental purposes.
  • Dubai Maritime Law: The regulations and laws governing maritime activities in Dubai, including yacht charters and rentals.

2. Acceptance of Terms

Welcome to Vue Yachts, your premier destination for luxury yacht charters in Dubai. These Terms and Conditions govern your use of our services, including yacht charter and yacht rental in Dubai. By engaging with Vue Yachts, you agree to comply with and be bound by these terms. Please read them carefully before proceeding with your booking.

3. Charter Inclusions

Your charter includes the following:

  • Captain and professional crew
  • Fuel for the duration of the charter
  • Soft drinks, water & ice

4. Booking and Reservations

To secure a yacht charter or rental in Dubai, clients must provide accurate information, including the desired date, duration, and type of yacht. A deposit is required to confirm the booking. Vue Yachts reserves the right to decline any booking request without providing a reason.

Final numbers for guests must be confirmed the night before and may not be exceeded on the day.

5. Payment Terms

50% upfront payment in cash or credit card is required of the total charter fee at the time of booking. The remaining balance must be paid no later than 24 hours before the charter date.

Payment Methods:

  • Visa and MasterCard accepted in AED currency (2.25% additional fee for bank charges applies)
  • Bank transfer (transfer receipt must be sent either by fax or email)
  • Cash payments

Any payments made by Cash/Credit Card/Bank Transfer which are subject for refund usually take 20-30 working days.

Reschedule booking should be communicated 72 hours in advance. Note: yacht is subject to availability.

6. Important Information

The Dubai Coast Guard enforces strict rules on all charter companies here in Dubai and fines are common place. If rules are broken, we reserve the right to pass on any fine to the guests if incurred due to non-compliance or disregard for the rules set out by the coastguard and enforced by your Captain & Crew.

Identification Requirements

All guests are required by law to bring original ID. Tourists require original Passport. Residents can bring Passport, Emirates ID or Emirates Driving License. Failure of compliance can lead to fine of up to AED 1,500 per person chargeable as per damage waiver agreement.

Safety and Conduct

  • Abuse of alcohol and subsequent reckless behavior may result in fines or a termination of the charter without any refunds.
  • Life jackets are to be worn when the coast guard deems necessary and issues a weather warning.
  • Littering in the waters is not tolerated and punishable by law.
  • For your safety, swimming after sunset and swimming more than three meters from the vessel is not tolerated by the Coastguard.
  • Jumping off the yacht while underway or at anchor is not permitted and will result in the charter being terminated.
  • It's not permitted to participate in Jet Ski or other water toy activity run by a third party during your trip unless booked via us to safeguard insurance agreements with partners.

Examples of Fines

  • Swimming during restricted timings: AED 5,000
  • Lack of identification of guests on board: AED 1,500 per person
  • Jumping while cruising: AED 10,000
  • Littering: AED 5,000

7. Catering Policy

  • Final numbers for catering required night before. In the event that the clients want to cancel or amend the catering, the full amount will be applied.
  • You are not permitted to bring your own catering on board.
  • If you wish to arrange your own food, you are permitted to bring only dry items only such as pizzas, sandwiches, crisps, snacks etc. You should organize your own disposable cutleries and plates.

Vue Yachts offers premium catering services for an additional fee. Clients must provide advance notice for catering requests (non-refundable).

8. Children Policy

  • Our Captain and crew are there to safely man and navigate the vessel and are not responsible for attending to children.
  • Furthermore on the Coast Guards orders, irrespective of the strength of swimmer, children under the ages of 10 years must wear a life jacket while in the water and out on deck.
  • All persons under the age of 21 years must be supervised by a mature adult.
  • Children below 1 year old are only allowed onboard yachts.

All persons under 18 years must be supervised by adults.

9. Attire

Footwear must be removed before boarding our yachts. We recommend comfortable clothing. All guests are advised to take off their footwear while on board.

10. Damage Waiver and Liabilities

Upon arrival to the marina you will be asked to give a pre-authorization on your credit card of AED 2,000. If you are unable to give, cash can be given which will be returned to you at the end of your trip. The security deposit will be used against any damages, supplementary packages, or additional services rendered on board.

Damage Notification Process

Should there be any damages caused to the vessel as a direct result of the actions of the client or their guests, the damage and cause of the damage will be notified to the client in writing within 24 hours. A contractor, respective to that of the damage caused, will be instructed to provide an official quotation for the repair or replacement of the damaged area. This quote will be forwarded to the client and the amount will be deducted from the card used on the booking. All damages are quoted full and final.

Additional Charges

  • Any extra cleaning required as a result of your charter is deemed chargeable.
  • Any fines incurred through the local marine authority as a direct action or failure to comply with our policies by the lead named charterer or their guests will be chargeable under the damage waiver.

Liability Exclusions

  • No liability or responsibility is accepted for any loss or additional expenses incurred by accident, injury, sickness or death.
  • No liability is accepted for any personal injury during recreational activity including cruising, fishing, or any watersports.
  • No animals or pets of any sort may be taken on board.
  • No smoking throughout the yachts interior. Failure to comply will lead to immediate termination of the charter.

11. Cancellations & Refunds

Cancellation By Vue Yachts

We reserve the right to cancel any bookings made. In the event of a cancellation, no liability shall fall on us. Monies paid shall be refunded in full to the named charterer.

Cancellations will only occur due to bad weather conditions, mechanical failure and satisfactory upgrade options are available. Coastguard restrictions and enforcement of new laws prohibiting the charter from going ahead are included.

Vue Yachts reserves the right to cancel or reschedule charters due to unforeseen circumstances, such as adverse weather conditions or mechanical issues. Coastguard restrictions or UAE Law enforcement decrees, in this instance the charter will be rearranged. In such cases, clients will be offered an alternative date or a full refund.

Cancellation By Client

Cancellation of by Client shall result in forfeiture of deposit and fees as follows:

  • Cancellations made more than 4 days before the charter date will receive a 50% refund of the deposit.
  • Cancellations made within 3 days of the charter date are non-refundable.

Cancellation Fee Retention Policy

  • 50% of the booking value retained up to 48 hours prior to the charter time and date.
  • 100% of booking value retained within 24 hours of the booking time and date.

Client Cancellation Rights

The Charterer has the right to cancel free of listed charges above if any of the following occur:

  • Weather is deemed unsafe or a warning has been issued by the coastguard.
  • We fail to provide an agreed operation aspect of the charter on the day of the charter.

Cancellations must be confirmed by the client prior to the charter time lapsing.

12. Captain and Crew Authority

Vue Yachts only employs qualified and experienced Captains and crew. They are the technical experts in delivering our charter product in these waters. The Captain's orders are final and guests should be respectful of that.

Instances of anti-social or reckless behavior or any form of abuse etc. will result in early termination of your charter without any refund and possible prosecution.

13. Yacht Charter Services

Yacht Availability

Vue Yachts offers a fleet of luxury yachts for charter and rental in Dubai. Yacht availability is subject to change, and the Company reserves the right to substitute a booked yacht with a vessel of similar or higher standard if necessary.

Charter Duration

The charter duration begins at the agreed-upon time and ends when the yacht returns to the designated docking point. Extensions to the charter duration must be requested in advance and are subject to availability and additional charges.

The duration of the Trip is calculated from the Guest Booking time or Boarding Time (whichever is earlier) of the Guests and/or their Service Providers, to the Departure of the Last guest or their service providers. Additional time is billed in slots of 30 Minutes and charged based on hourly rates of the respective boats. In case of client ordered Catering or decorations the setup time is considered chargeable time.

Client Responsibilities

  • Clients must provide accurate passenger counts and inform the Company of any special requirements (e.g., dietary restrictions, entertainment preferences).
  • Clients are responsible for the behavior of all passengers during the charter. Any damage caused to the yacht or its equipment due to negligence or misconduct will be charged to the Client.
  • Number of passengers must not exceed those stated on charter registration.
  • Clients must not interfere with the crew's duties or compromise the safety of the vessel.

14. Safety and Compliance

Vue Yachts adheres to strict safety standards in compliance with Dubai Maritime Laws. All yachts are equipped with life jackets, fire extinguishers, and other safety equipment. Clients must follow all safety instructions provided by the crew.

Prohibited Activities

  • Smoking is prohibited in indoor areas of the yacht.
  • Illegal substances, weapons, and hazardous materials are strictly prohibited on board.
  • No animals or pets may be brought on board.
  • Belly Dancing or any obscene dances or acts are not allowed under the UAE laws on the yacht.

Emergency Situations

In the event of an emergency, Clients must follow the crew's instructions. Vue Yachts is not liable for any injuries, losses, or damages resulting from failure to comply with safety guidelines.

15. Pricing and Additional Costs

The charter fee includes the use of the yacht, captain & crew services, fuel, fees and basic amenities. Additional costs may apply for catering, DJ, griller, celebration package such as (birthday, anniversary, proposal etc.) and other optional services.

Additional Services

  • Entertainment: DJs, live bands, and other entertainment options are available upon request and subject to additional charges.
  • Water Sports: Jet skis, Donut rides, and other water sports equipment can be arranged for an extra fee.

16. Liability and Insurance

Vue Yachts is not liable for any delays, cancellations, or disruptions caused by factors beyond its control, including adverse weather conditions, mechanical failures, or government regulations.

Vue Yachts maintains comprehensive insurance coverage for its yachts and crew. However, guests participate in activities at their own risk.

We will not trade with or provide any services to OFAC and sanctioned countries. Customer using the website who are Minor / under the age of 18 shall not register as a User of the website and shall not transact on or use the website. We reserve the right to charge any damages or violations to the cardholder.

17. Changes to Terms

Vue Yachts reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any changes, and continued use of the Company's services constitutes acceptance of the revised terms.

18. Dispute Resolution

Any disputes arising from the use of Vue Yachts services will be resolved through negotiation and mediation. If a resolution cannot be reached, the dispute will be referred to the courts of Dubai, in accordance with Dubai Maritime Laws.

19. Contact Information

For questions about these Terms of Service, please contact us at info@vueyachts.com or call us at +971 52 602 6979.